Last Updated: January 15, 2025

This Privacy Policy describes how Socialache ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect the following personal information when you interact with our website or services:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Project requirements and preferences
  • Communication history and correspondence
  • Payment and billing information (when applicable)

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide our cosmic digital solutions and consulting services
  • Communication: To respond to inquiries and maintain client relationships
  • Project Management: To plan, execute, and deliver your brand transformation projects
  • Improvement: To enhance our services and website functionality
  • Marketing: To send relevant updates and promotional materials (with your consent)
  • Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in delivering our services
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent for sharing

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Secure hosting and backup systems

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and experiences
  • Enable social media features and functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing activities

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain client relationships
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Improve our services and business operations

We will securely delete or anonymize your information when it is no longer needed.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes and codes of conduct

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our services after policy updates constitutes acceptance of the revised terms.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Socialache
Email: hello@socialache.com
Phone: +91-9650030113
Address: Gurugram, Haryana, India

We will respond to your inquiries within 30 days of receipt.