Terms & Conditions
The cosmic framework governing our partnership. These terms ensure a harmonious and successful collaboration on your digital transformation journey.
Last Updated: January 15, 2025
These Terms and Conditions ("Terms") govern your use of Socialache's website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
2. Description of Services
Socialache provides cosmic digital solutions including:
- Brand strategy and positioning
- Digital branding and visual identity design
- Packaging design and development
- Brand refresh and modernization
- Astro-branding services
- Astro business consulting
- Related digital marketing and consulting services
3. Service Agreements
Project Scope
Each project will be governed by a separate service agreement that outlines:
- Detailed scope of work and deliverables
- Project timeline and milestones
- Payment terms and schedule
- Client responsibilities and requirements
- Revision and approval processes
Client Responsibilities
Clients are responsible for:
- Providing accurate and complete project information
- Timely feedback and approvals
- Payment according to agreed terms
- Providing necessary materials and access
- Compliance with applicable laws and regulations
4. Payment Terms
Fees and Payment
- All fees are quoted in Indian Rupees (INR) unless otherwise specified
- Payment schedules will be outlined in individual service agreements
- Late payments may incur additional charges
- All payments are non-refundable unless otherwise agreed
Additional Costs
Clients are responsible for additional costs including:
- Third-party services and licensing fees
- Stock photography and premium fonts
- Printing and production costs
- Travel expenses (if applicable)
5. Intellectual Property Rights
Client Ownership
Upon full payment, clients receive ownership of:
- Final approved designs and deliverables
- Custom-created brand elements
- Project-specific materials and assets
Socialache Rights
Socialache retains rights to:
- Methodologies, processes, and know-how
- Pre-existing intellectual property
- Portfolio usage and case study rights
- General concepts and ideas developed during projects
Third-Party Materials
Use of third-party materials (fonts, stock images, etc.) may require separate licensing agreements with respective owners.
6. Confidentiality
Both parties agree to maintain confidentiality of:
- Proprietary business information
- Trade secrets and competitive data
- Project details and strategies
- Financial information and pricing
This obligation continues beyond the termination of our relationship.
7. Revisions and Changes
Included Revisions
Each project includes a specified number of revision rounds as outlined in the service agreement.
Additional Revisions
Revisions beyond the agreed scope may incur additional charges at our standard hourly rate.
Scope Changes
Significant changes to project scope require written approval and may affect timeline and costs.
8. Project Timeline
Project timelines are estimates based on:
- Agreed project scope and complexity
- Timely client feedback and approvals
- Availability of required materials and information
- Cosmic timing considerations (where applicable)
Delays caused by client factors may extend project timelines accordingly.
9. Limitation of Liability
Socialache's liability is limited to:
- The total amount paid for the specific project
- Direct damages only (no consequential or indirect damages)
- Claims made within one year of project completion
We are not liable for:
- Third-party actions or decisions
- Market performance or business results
- Technical issues beyond our control
- Acts of nature or cosmic events
10. Termination
Termination by Client
Clients may terminate projects with written notice. Fees for completed work remain due.
Termination by Socialache
We may terminate projects for:
- Non-payment or breach of terms
- Unethical or illegal requests
- Abusive or unprofessional behavior
- Cosmic misalignment (in rare cases)
11. Website Usage
Permitted Use
You may use our website for:
- Learning about our services
- Contacting us for inquiries
- Accessing provided resources
Prohibited Activities
You may not:
- Copy or reproduce website content without permission
- Use automated systems to access our website
- Attempt to gain unauthorized access
- Distribute malware or harmful code
12. Dispute Resolution
Disputes will be resolved through:
- Direct Communication: Good faith discussions between parties
- Mediation: Neutral third-party mediation if needed
- Arbitration: Binding arbitration under Indian law
- Jurisdiction: Courts in Gurugram, Haryana, India
13. Force Majeure
Neither party is liable for delays or failures due to circumstances beyond reasonable control, including:
- Natural disasters and cosmic events
- Government actions and regulations
- Technical failures and internet outages
- Pandemics and health emergencies
14. Governing Law
These Terms are governed by the laws of India. Any legal proceedings will be conducted in the courts of Gurugram, Haryana, India.
15. Modifications
We may update these Terms periodically. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of modified terms.
16. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Contact Information
For questions about these Terms, please contact us:
Socialache
Email: hello@socialache.com
Phone: +91-9650030113
Address: Gurugram, Haryana, India